How does a Warehouse Management System enable Omni-channel commerce?

SCApath works with the most advanced WMS technology solutions in the marketplace as well as more streamline solutions to meet each company’s unique supply chain needs.


arehouse Management Systems (WMS) principally optimize the labor, space, and time required to fill orders perfectly (right product, qty, and time).  Traditionally, this means systemically controlling inventory from receiving through shipping.  Many WMS provide expanded capability such as yard and dock-door management; light assembly and SKU VAS; and integrated Parcel/LTL/TL transportation functionality.  Best-in-Class WMS meet industry specific requirements including serialization, lot tracking, FIFO, FEFO, and assortment/pre-pack/kitting. 

The WMS is “ground zero” for supply and demand execution where the customer driven demand chain meets the constraints of the global, multi-echelon supply chain.  In the Omni-Channel world, the WMS must ‘deliver’ on the complex, variable, and unpredictable customer order.  Here are some of the WMS capabilities we enable that help drive the customer centric supply chain:

WMS Technology Capabilities:

  • Retail, Wholesale, and Online Order Pick, Pack, Ship Processing in a Single Facility
  • Integrated Slot Optimization, Labor Management, Voice Picking, and Transportation Management
  • Advanced MHE integration for pick-to-light, put-to-light, unit sorter, Automated Storage & Retrieval (ASRS), auto-bagger, print and apply, in-line receiving & loading
  • Parcel Shipping integration with time feasibility and rate shopping, Zone Skipping, LTL Pooling
  • Interleaved Tasking to drive work force optimization, Wave strategy definition and work flow optimization, Dynamic pick location assignment
  • Multi-Attribute inventory tracking, Value-added-Services (gift wrap, monogram), Vendor compliance and outbound auditing

Distribution Implications:

  • Ensure orders are fulfilled accurately and delivered on time to the customer with a results-oriented system design
  • Increase order fill rate through integration of 4-wall best practices
  • Increase labor efficiency with advanced material handling integration, labor management system design, and targeted reporting
  • Reduce Cost Per Unit within the distribution center by leveraging the software to drive process optimization and continuous improvement
  • Reduce dock-to-stock metrics and make more inventory available for sale to your customers
How it works
Here is our methodology to ensure the success of your omni-channel business solution.
01/ Business Case & Roadmap

Key Services Delivered: Define Current Capabilities, Define the Future State, GAP Analysis, Solution Alternatives, ROI Analysis, Business Solution Roadmap

02/ Requirements & System Selection

Key Services Delivered: Solution Requirements, Key Business Scenarios, RFI/RFP Demos, References, Contract Negotiation, System Selection

03/ Project Roadmap

Key Services Delivered: Budgeting, RACI Resource Planning, Phasing, Change Mgmt Planning, Risk Assessment, Contingency Planning, Project Governance

04/ Solution Implementation

Key Services Delivered: Project Management, Change Management, Design, Integration, Environment Build/Configuration, Application Testing, Integrated Testing, Operations Testing, Training, Conversion, and Support

FIND out how we make omni-channel HAPPEN!

SCApath has demonstrated a deep application expertise with a focus on effective and quality-driven results achieved through a shared collaborative work style with the customer team. Their efforts have led to a steady operating state post-go-live with our supply chain systems, improved throughput in our distribution operations, and overall initiative cost reduction. I strongly recommend considering SCApath for your supply chain transformation needs.
Ed Wong - COO Charlotte Russe

ASK a proven omnichannel expert!

Omni-Channel By the Numbers
How Omni-Channel requirements are driving supply chain transformation.

Customer Experience

90% of customers expect a seamless experience from retailers across all purchasing channels

Increase Revenue

Companies with omni-channel customer engagement see a 10% year-over-year increase in annual revenue.

Buy Online, Pick-up in Store

50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store

Customer Retention

Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers