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We've all experienced this common BS reason when implementing any number of systems: Vendor Sales-Team isn't completely honest / didn't completely understand our requirements in Sales Cycle. This happens for a number of reasons: Sales Engineer…
Omni-channel Implementation Lessons Learned Change has to be adopted at the grass root level By grass root, we means folks who are working in the stores and making difference as to how your customers are serviced…
NRF 2015 was well attended compared to previous years with an emphasis on mixing digital technology into the store physical experience. In addition to the traditional store solutions of POS, planograms, WFM, CRM, security, and shelving/presentation, NEW…
It is a fact that the majority of business improvement projects underperform or cost more than planned. Most of this difference is often blamed on the expectation gap between what was sold and what was delivered.…