Strategic Consulting

Organizational Change Management

SCA’s industry experts work with your teams to develop a go-forward strategy to enable unified commerce for your customers. The strategy starts with initial groundwork and outlines the steps and resources necessary to achieve objectives of your organization. Our process starts with baselining current flows, identifying  areas of opportunity, developing a roadmap to desired future state and ultimately building a business case to layout a roadmap for success.

Our services include:

Business Case & Roadmap

  • Document Current-State Flows
  • Define Future-State Flows
  • Assess Solution Alternatives
  • Analyze ROI
  • Build Business Case
  • Sequence Roadmap of New Capabilities

With all the above steps completed in partnership with your teams, you have a blueprint for how to begin to execute your omni-channel transformation. The value is a full view of risk and complete understanding of resources necessary to accomplish your goals.

How It Works

Here is our methodology to ensure the success of your omni-channel business solution.

Ready? Let’s chat.