No BS

STOP OMNI BS

When done right, Omnichannel projects offer a tremendous opportunity to increase sales and more importantly, better satisfy the customer independent of which channel they engage you from. However, there is still a lot of “BS” in themarket, and ‘bogus solutions’ could make or break the investment yourorganization has put into your Omnichannel strategy.  

INACCURATE REQUIREMENT DEFINITION

REQUIREMENTS ARE LOST IN TRANSLATION, AND WHAT I WAS SOLD DOESN’T DO WHAT I THOUGHT IT WOULD

THE BOTTOM LINE

I’M NOT SEEING THE RETURN ON INVESTMENT I WAS PROMISED, MY TRANSACTIONAL COST ACTUALLY INCREASED

PROJECT STATUS: RED

THE SCOPE OF WHAT WE STARTED WITH LOOKS NOTHING LIKE WHERE WE’RE AT, AND WE’RE OVER BUDGET AND TIMELINE

STOP OMNI BS.  CONNECT WITH SCApath NOW

Omni-Channel By the Numbers
How Omni-Channel requirements are driving supply chain transformation.

Customer Experience

90% of customers expect a seamless experience from retailers across all purchasing channels

Increase Revenue

Companies with omni-channel customer engagement see a 9% year-over-year increase in annual revenue.

Buy Online, Pick-up in Store

50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store

Customer Retention

Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers