DENVER, CO — JUNE 15, 2016 — SCApath, a leading consulting firm that specializes in evaluating, designing and implementing supply chain solutions that enable omni-channel commerce, will be leading a roundtable discussion at the Omnichannel Fulfillment and Logistics Conference in Atlanta on June 20-22, 2016.
Zach Zalowitz, SCApath’s omni-channel practice lead, will facilitate the discussion, “Omni-Channel Lessons Learned: Enabling Single View of Inventory.” He, along with Ken Muggeridge of Vira Solutions, will share fundamental customer-centric strategies based on recent experience spearheading omni-channel transformations.
“Customers expect to be able to purchase anywhere, receive anywhere and return anywhere,” said Zalowitz. “Retailers who embrace innovative omni-channel solutions are better prepared to meet customer demands and take market share from retailers who are behind the times. Studies show that 6.5% of lost sales can be attributed to lack of accurate inventory visibility, and with that much money on the table, inventory visibility should be central to any retailer’s omni-channel plans.”
Ken Muggeridge, Vira Solutions Managing Partner, added, “What can become your biggest asset can also be your biggest integration nightmare if not properly planned and executed. Designing the Store Inventory and POS solutions to seamlessly talk with your other omni-channel systems – especially EOM – is critical for both functionality and adoption.”
The Omnichannel Fulfillment and Logistics Conference is designed specifically for retailers by retailers looking to succeed in the omni-channel retail revolution. It is the foremost setting where retailers gain valuable insights, share best practices and have frank discussions about their omni-channel implementation challenges.
To attend the roundtable, “Omni-Channel Lessons Learned: Enabling Single View of Inventory,” RSVP here.
SCApath is a leading consulting firm that specializes in evaluating, designing and implementing supply chain solutions that enable omni-channel commerce. We are experts in the core supply chain applications including OMS, WMS, and TMS required to deliver the omni-channel customer experience. Our consulting services include strategic planning, capabilities assessment, system selection, operations improvement, and systems design and implementation. SCApath is headquartered in Boulder, CO, with offices in Atlanta, GA and Seattle, WA.
For more information about SCApath, visit www.scapath.com.
SCApath will be hosting a webinar later this summer where industry experts will present how retailers can provide a network-wide view of available inventory to their customers in the age of omni-channel commerce.
90% of customers expect a seamless experience from retailers across all purchasing channels
Companies with omni-channel customer engagement see a 9% year-over-year increase in annual revenue.
Buy Online, Pick-up in Store
50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store
Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers