Store to Store Transfer

Store to Store Transfer2019-09-06T09:56:01-06:00

Store to Store transfer capabilities are a necessary and often under-utilized tool in omnichannel inventory management and customer support.

In addition to the benefits on behalf of the customer, the inventory control and merchandising teams also benefit greatly from being able to move the inventory to the best and most profitable node in the network.

The benefits are improved inventory utilization, avoidance and reduction in need to mark-down products, and a quicker and less costly delivery to the consumer.

Read the sections below to learn more about this flow, what considerations are necessary to implement, and some perspective from the SCApath team.

How SCApath Can Help

Strategic Services

  • Omnichannel Strategy Development
  • Network Evaluation for Inventory
  • OMS and Inventory System Selection
  • Store Process Engineering
  • Program Charter & Roadmap
  • Reporting & Analytics Strategy
  • Omnichannel Governance

Implementation Services

  • Project Management
  • System Functional Requirements
  • Develop Overall Solution Architecture
  • Interface Design & Mapping
  • Reporting & Analytics Design
  • Rationalize System Customizations
  • Testing Strategy
  • Test Script Development & Execution
  • Cutover Planning and Deployment Support

How do you get Prepared?

Each of the below bullets represent a task or topic necessary to evaluate and plan for to successfully put together and execute an Omni-Channel strategy.

Hover over each to find out more about the topic and get some example questions to validate.

Click the ‘Contact Us’ below after you’ve reviewed to schedule a time to talk more on the bullets.

Research & Requirements

  • Network Design and Study
  • Estimating Capital Cost
  • Ensuring Visibility to Performance

System Design

  • Confirming Picking / Pickup System
  • Validating Customer Interactions
  • How ‘Real-Time’ Do you Need to be?

Resource Planning

  • What are the competing initiatives?
  • What are the predecessor projects?
  • What does project staffing look like?
  • What does ongoing staffing look like?

Ready? Let’s chat.

The Challenges

Challenge

Inventory
Inaccuracy

Why / What is Challenging

  • Requesting associate may be requesting product that is unable to ship
  • Timing of request may mean that customer has inventory in cart
  • Location of inventory in store may dictate probability that it’s available

Considerations

Timing of Request

Timing of Picking

Velocity of Requested
Items

Location of Inventory

Store
Receving
Process

  • Receiving Store may accept receipt blindly, without cheking accuracy of products sent, which may perpetuate inventory inaccuracies and lead to mis-picks and shorted orders later.
  • For transfered goods done on behalf of customer for a later Pickup flow, the receiving team often does not set aside product, rather they lump in with other received inventory. When customer comes to pick up goods, the items are hard/impossible to locate quickly.

Store Receiving Process

Reciving Software Prompts

By The Numbers

0%
of Target e-Commerce Orders are Shipped from Stores
0%
Increase in e-Commerce Sales GameStop saw when shipping Retail-Only SKUs
0%
of Retailers want to increase speed and reduce cost through SFS

The Benefits

Retailers who implement BOPIS flows see:

  • Increased e-Commerce sales by exposing more (store) inventory to website.
  • Higher utilization of store employees during picking.
  • Faster delivery to the consumer.
  • Reduction in transportation cost.
  • Reduced likelihood of marked down items in stores.
  • Better overall inventory utilization.

An Industry Viewpoint

Cody Schwartz
Cody SchwartzOmnichannel OMS Business Analyst
Cody’s a leading expert in order management systems and has been a part of several store fulfillment projects over the last decade. He specializes in systems design and reporting & analytics for BOPIS and Ship-from-Store

It's like DC fulfillment, but uniquely it's own

The benefits and pitfalls of Ship from Store make it very attractive to retailers

We see time and time again that many retailers in industry take a “we must keep up with Amazon” approach which drives their Ship from Store (SFS) projects. Too often the viewpoint is to increase speed to customers, but at what cost?

What the best retailers know that implement SFS is that picking the right stores is the first step in the process and that building analytics capabilities to measure overall performance is a necessity, not a “nice to have”.

Make no mistake – The overall solution design hinges not only on the software capabilities, namely within the Order Management System (OMS) as the pick/pack application to make the right inventory promise in the first place, but also relies on a well trained and optimized workforce. Hard enough when in a controlled environment like a Distribution Center, but vastly more complex when scaled to 100’s or 1000’s of stores.

Our Latest Blog Post on Ship from Store

1105, 2017

Store Inventory: Selling a Possibility

By |May 11th, 2017|

Omnichannel initiatives over the last five years have seen a dramatic uptick in the number of store fulfillment projects to fuel cross-channel commerce. This was apparent at Aptos' annual user conference in Florida during

How It Works

Here is our methodology to ensure the success of your omni-channel business solution.