Store to Store transfer capabilities are a necessary and often under-utilized tool in omnichannel inventory management and customer support.
In addition to the benefits on behalf of the customer, the inventory control and merchandising teams also benefit greatly from being able to move the inventory to the best and most profitable node in the network.
The benefits are improved inventory utilization, avoidance and reduction in need to mark-down products, and a quicker and less costly delivery to the consumer.
Read the sections below to learn more about this flow, what considerations are necessary to implement, and some perspective from the SCApath team.
How SCApath Can Help
- Omnichannel Strategy Development
- Network Evaluation for Inventory
- OMS and Inventory System Selection
- Store Process Engineering
- Program Charter & Roadmap
- Reporting & Analytics Strategy
- Omnichannel Governance
- Project Management
- System Functional Requirements
- Develop Overall Solution Architecture
- Interface Design & Mapping
- Reporting & Analytics Design
- Rationalize System Customizations
- Testing Strategy
- Test Script Development & Execution
- Cutover Planning and Deployment Support
How do you get Prepared?
Each of the below bullets represent a task or topic necessary to evaluate and plan for to successfully put together and execute an Omni-Channel strategy.
Hover over each to find out more about the topic and get some example questions to validate.
Click the ‘Contact Us’ below after you’ve reviewed to schedule a time to talk more on the bullets.
Research & Requirements
- Network Design and Study
- Estimating Capital Cost
- Ensuring Visibility to Performance
- Confirming Picking / Pickup System
- Validating Customer Interactions
- How ‘Real-Time’ Do you Need to be?
- What are the competing initiatives?
- What are the predecessor projects?
- What does project staffing look like?
- What does ongoing staffing look like?
Ready? Let’s chat.
Why / What is Challenging
- Requesting associate may be requesting product that is unable to ship
- Timing of request may mean that customer has inventory in cart
- Location of inventory in store may dictate probability that it’s available
Timing of Request
Timing of Picking
Velocity of Requested
Location of Inventory
- Receiving Store may accept receipt blindly, without cheking accuracy of products sent, which may perpetuate inventory inaccuracies and lead to mis-picks and shorted orders later.
- For transfered goods done on behalf of customer for a later Pickup flow, the receiving team often does not set aside product, rather they lump in with other received inventory. When customer comes to pick up goods, the items are hard/impossible to locate quickly.
Store Receiving Process
Reciving Software Prompts
By The Numbers
Retailers who implement BOPIS flows see:
- Increased e-Commerce sales by exposing more (store) inventory to website.
- Higher utilization of store employees during picking.
- Faster delivery to the consumer.
- Reduction in transportation cost.
- Reduced likelihood of marked down items in stores.
- Better overall inventory utilization.
An Industry Viewpoint
Our Latest Blog Post on Ship from Store
Every week I see articles come out about the “end of retail” or “retail apocalypse”, but with so many articles focusing on the importance of the customer in-store experience, we still continue to
We were asked to speak recently at Retail Value Chain Federation's (RVCF) annual spring conference on the topic of "Store Fulfillment: Top Five Common Pitfalls, and how to avoid them". The session was
Omnichannel initiatives over the last five years have seen a dramatic uptick in the number of store fulfillment projects to fuel cross-channel commerce. This was apparent at Aptos' annual user conference in Florida during
Omnichannel has become an increasingly hot buzzword in retail over the last five years. It’s a differentiator for some and a means of survival for others. Some brands look at it as a
How It Works
Here is our methodology to ensure the success of your omni-channel business solution.