The Buy Online, Ship From Store (SFS) process allows for quicker delivery to customers, optimized labor in stores, and better utilized inventory – to name a few.
The Ship From Store Process
The Benefits
Retailers who implement Ship From Store experience:
- Increased e-commerce sales by exposing more (store) inventory to website.
- Higher utilization of store employees during picking.
- Faster delivery to the consumer.
- Reduction in transportation cost.
- Reduced likelihood of marked down items in stores.
- Better overall inventory utilization.
The Preparation
Each of the four sections below are preparation areas to consider before starting your project. Hover over each line item to get more details and validating questions.
Research & Requirements
- Network Design and Study
- Estimating Capital Cost
- Ensuring Visibility to Performance
System Design & Implementation
- Confirming Picking and Packing Solution
- Allocation Strategy
- Timing of Allocation/Sourcing Jobs
Project Planning
- Predecessor Projects
- Project Staffing
Change Management Considerations
- Forecasting and Replenishment Impacts
- Store Operations Impacts
The Challenges
Order Splits
Challenges
- Orders are split from initial drop, due to wrong rules set up
- Orders split at time of picking due to missing items in 1st store
- Customer receives multiple packages, increasing overall time
Considerations
- Inventory Protection
- Timing of Order Drop
- Sequence of Picking
- Eligibility Rules
Inconsistent Pick Time
Challenges
- Sub-optimal fulfillment decisions due to lack of batching orders
- Poor scheduling of allocation jobs delays delivery timeframes
- Order shortages % impacted by inaccurate inventory
Considerations
- Timing of Picks in the Store
- Inventory Protection Levels
- Timing of OMS Allocation/Sourcing Job
The Ship From Store Insights
The Pickup Imperative: BOPIS is Now a Necessity
Every week I see articles come out about the “end of retail” or “retail apocalypse”, but with so many articles focusing on the importance of the customer in-store experience, we still continue to
Top Five Pitfalls of Store Fulfillment, and How to Avoid Them
We were asked to speak recently at Retail Value Chain Federation's (RVCF) annual spring conference on the topic of "Store Fulfillment: Top Five Common Pitfalls, and how to avoid them". The session was
Store Inventory: Selling a Possibility
Omnichannel initiatives over the last five years have seen a dramatic uptick in the number of store fulfillment projects to fuel cross-channel commerce. This was apparent at Aptos' annual user conference in Florida during
Organizing for Omnichannel: Inside and Out
Omnichannel has become an increasingly hot buzzword in retail over the last five years. It’s a differentiator for some and a means of survival for others. Some brands look at it as a
How It Works
Here is our methodology to ensure the success of your omni-channel business solution.
Business Case & Roadmap
Key Services Delivered:
- Define Current Capabilities
- Define the Future State
- GAP Analysis
- Solution Alternatives
- ROI Analysis
- Business Solution Roadmap
Requirements & System Selection
Key Services Delivered:
- Solution Requirements
- Key Business Scenarios
- RFI/RFP Demos
- References
- Contract Negotiation
- System Selection
