Logistics & Transportation Management

Major Software & Operating Capabilities

Transportation Management involves all aspects of delivering goods to both stores for replenishment as well as to the end-consumer. Below are key modules that support the transportation and delivery to the consumer and stores.

Other Solutions

Challenges Driving Capabilities

  • Carrier Selection – Selecting the right carrier does not always mean selecting the lowest cost carrier.  Considering all constraints such as mode, transit times, compatibility constraints, availability, carrier commitments, carrier performance and capacity can become very complex.
  • Load Optimization – Consolidating orders across customers, ensuring freight compatibility, appointment compliance, optimizing the mode and costs can be extremely complex depending on the freight mix.  Trying to evaluate all options manually is virtually impossible. 
  • Carrier Capacity – Carrier capacity can be challenging any time but is especially challenging during peak season.  With the ever-growing e-commerce market, consumers are having more and more items delivered to their homes straining even the largest carriers delivery networks.
  • Global Logistics – Optimizing cross border international shipments and ensuring compliance with 10+2, Automated Export System, ACE customs documentation and international shipping documents requires the right data and system.
  • Exception Management – Exceptions occur during shipping.  The challenge is how to proactively identify alternatives and resolve them before they impact the customer. 
  • Item Level Tracking – Visibility of the location of a shipment is not sufficient anymore.  Customers want to know where a particular item is in the supply chain whether at rest or in motion.
  • Near real-time Integration – To achieve end to end visibility of inventory at an item level requires integration with multiple internal systems, as well as external carriers, 3PL’s, manufacturers and vendors. Getting reliable and timely data is one of the biggest obstacles keeping companies from achieving end to end visibility. 
  • Match Pay – Matching rated shipments costs with carrier invoices can be very difficult when accessorials are added.  Determining if an accessorial is valid and correctly calculated requires collaboration with the carrier and many times the pick up or delivery location. 
  • Cost Allocation – Allocation of transportation costs back to the SKU level or department can get complex as most businesses have their own unique business rules.
  • Data Management – The sheer amount of data involved in putting bids together and evaluating carrier responses is overwhelming.  The process of selecting carriers requires aggregating and analyzing detailed data from multiple sources against numerous variable and metrics. To truly optimize sourcing, benchmark data, historical volume, carrier performance and capacity, data by lane should be included which increases the amount and complexity of data. 
  • Contract & Rate Management – Once the contract is awarded, ensuring rates are correctly loaded into the TMS system and tracking carrier compliance to contract terms (i.e. capacity commitments, service level agreements and tender response time) are difficult without the correct software and integration to TMS systems.
  • Shipping Costs – Last mile deliveries can account for up to 50% of the total transportation cost and consumers expect free shipping even for white glove items.  Local delivery companies are being utilized for white glove delivery, but this is costly and erodes overall margin. 
  • National Carrier – The market does not yet have proven national-scale last-mile providers; especially in white glove delivery.  Given the ongoing maturation in this space, there is little consistency in delivery service and tracking information.


How It Works

Here is our methodology to ensure the success of your omni-channel business solution.

Business Case & Roadmap

Key Services Delivered:

  • Define Current Capabilities
  • Define the Future State
  • GAP Analysis
  • Solution Alternatives
  • ROI Analysis
  • Business Solution Roadmap

Requirements & System Selection

Key Services Delivered:

  • Solution Requirements
  • Key Business Scenarios
  • RFI/RFP Demos
  • References
  • Contract Negotiation
  • System Selection

Project Roadmap Creation

Key Services Delivered:

  • Budgeting
  • RACI Resource Planning
  • Phasing
  • Change Mgmt Planning
  • Risk Assessment
  • Contingency Planning
  • Project Governance

Solution Implementation

Key Services Delivered:

  • Project Management
  • Change Management
  • Design
  • Integration
  • Environment Build/Configuration
  • Application Testing
  • Integrated Testing
  • Operations Testing
  • Training
  • Conversion
  • Support

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