SCApath provides deep domain expertise to design distribution solutions required to execute an Omni-Channel business strategy.
illing orders has never been more complex for companies that must compete in an Omni-Channel environment. Companies can no longer afford to organize inventory in silos for distribution. How a retailer sells is beginning to dictate how the supply chain is organized, not the other way around.
This has a profound impact for not only traditional retailers but wholesalers and manufactures as well. Companies that cannot fill multiple order profiles servicing their customers through on-line, wholesale, retail, and alternate channels will not be competitive in an Omni-Channel business environment.
Key Services Delivered: Define Current Capabilities, Define the Future State, GAP Analysis, Solution Alternatives, ROI Analysis, Business Solution Roadmap
Key Services Delivered: Solution Requirements, Key Business Scenarios, RFI/RFP Demos, References, Contract Negotiation, System Selection
Key Services Delivered: Budgeting, RACI Resource Planning, Phasing, Change Mgmt Planning, Risk Assessment, Contingency Planning, Project Governance
Key Services Delivered: Project Management, Change Management, Design, Integration, Environment Build/Configuration, Application Testing, Integrated Testing, Operations Testing, Training, Conversion, and Support
90% of customers expect a seamless experience from retailers across all purchasing channels
Companies with omni-channel customer engagement see a 10% year-over-year increase in annual revenue.
Buy Online, Pick-up in Store
50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store
Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers