Retail Omni Channel Archives

Solution Design Mistakes For Inventory Availability That Could Be Costing You Millions

BY Cody Schwartz . 27 June 2019 . Omni-Channel Customer, Omni-Channel Inventory, Omni-Channel Store Fulfillment, Omnichannel, Retail Omni Channel, supply chain

For a retailer who generates $500 million dollars in online sales, where an average of 10% of total online sales are buy-online-pickup-in-store (BOPIS), BOPIS can easily be a $50 million program. With current BOPIS rejection rates…

0

More

Multi-Channel Distribution Center Considerations

BY Michael Murrison . 1 April 2019 . ecommerce, Omni-Channel Store Fulfillment, Omnichannel, Retail, Retail Omni Channel

Re-evaluations of DC Network strategy and 4-wall DC design often occur as customers shift from traditional brick and mortar and adopt cross-channel capabilities. In yesterday’s supply chain, retailers built Distribution Centers (DCs) to be channel-specific where…

0

More

Change Management Methodology for Omni-Channel Tranformations

BY Zach Zalowitz . 17 November 2018 . ecommerce, Omnichannel, Retail Omni Channel, Uncategorized

Why is change so hard? I've been fortunate in my career to have exposure to a number of transformative IT projects over the last decade for numerous apparel retailers, and I constantly run into this as…

0

More

The Pickup Imperative: BOPIS is no longer a “nice to have”

BY Zach Zalowitz . 29 June 2018 . ecommerce, Omnichannel, Retail, Retail Omni Channel, supply chain, Uncategorized

Every week I see articles come out about the “end of retail” or “retail apocalypse”, but with so many articles focusing on the importance of the customer in-store experience, we still continue to see retailers lack…

0

More

Store Inventory: Selling a Possibility

BY Zach Zalowitz . 11 May 2017 . customer experience, Omnichannel, Retail Omni Channel, Uncategorized

Omnichannel initiatives over the last five years have seen a dramatic uptick in the number of store fulfillment projects to fuel cross-channel commerce. This was apparent at Aptos' annual user conference in Florida during the last week…

0

More

Part 3:Omni-channel Flexible Store Fulfillment Series

BY Anurag Rohatgi . 1 February 2016 . Retail Omni Channel, Uncategorized

Omni-channel Implementation Lessons Learned Change has to be adopted at the grass root level By grass root, we means folks who are working in the stores and making difference as to how your customers are serviced…

0

More

Why your Omni-Channel Strategy will fail without a TMS!

BY Tony Wayda . 19 January 2016 . ecommerce, Logistics, Omnichannel, Retail, Retail Omni Channel, supply chain, TMS, Transportation, Uncategorized

At the National Retail Federation (NRF) conference going on this week, I can assure you that the hot topic is e-commerce and omni-channel distribution. The staggering growth of e-commerce and demands of digital consumers are wreaking…

0

More

SCA in CIO Review: Omnichannel Insights

BY Evan McCaig . 2 January 2016 . Retail Omni Channel

OMNI-CHANNEL is a BUZZWORD, a COMPETITIVE ADVANTAGE, an IT CHALLENGE, and YOUR CUSTOMER’S EXPECTATION. (Click Here to see the article on CIO Review) It’s the path our clients are taking to unlock previously unfulfilled demand while providing…

0

More

Part 1:Omni-channel Flexible Store Fulfillment Series

BY Zach Zalowitz . 1 January 2016 . Retail Omni Channel

“Building out our internal capabilities using an Omni-channel lens will help improve everything we do for the customer” – American Eagle, on their “ship from store” program “53 Percent of millennials say their favorite retailers offer…

0

More

Part 3: The House TMS Built!

BY Tony Wayda . 9 December 2015 . ecommerce, Logistics, Omnichannel, Retail, Retail Omni Channel, supply chain, TMS, Transportation

The House TMS Built! A trilogy by Tony Wayda Implementing a TMS is much like building a house. In the first blog, we discussed the design and planning process as it relates to TMS. In the…

0

More

Blog