Multi-Channel Distribution Center Considerations

BY Michael Murrison . 1 April 2019 . ecommerce, Omni-Channel Store Fulfillment, Omnichannel, Retail, Retail Omni Channel

Re-evaluations of DC Network strategy and 4-wall DC design often occur as customers shift from traditional brick and mortar and adopt cross-channel capabilities.  In yesterday’s supply chain, retailers built Distribution Centers (DCs) to be channel-specific where…

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Don’t Start Your Omni-Channel Projects Without This Key Ingredient

BY Zach Zalowitz . 7 March 2019 . Omnichannel, Uncategorized

Over the last 5 years, we have seen a significant increase in omni-channel projects now that the "leaders" have adopted and expanded their capabilities. Despite this transformation, only 5% of the market achieves a truly seamless…

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Change Management Methodology for Omni-Channel Tranformations

BY Zach Zalowitz . 17 November 2018 . ecommerce, Omnichannel, Retail Omni Channel, Uncategorized

Why is change so hard? I've been fortunate in my career to have exposure to a number of transformative IT projects over the last decade for numerous apparel retailers, and I constantly run into this as…

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Top Five Pitfalls of Store Fulfillment, and How to Avoid Them

BY Zach Zalowitz . 11 August 2018 . BOSS, Omni-Channel Customer, Omni-Channel Inventory, Omni-Channel Store Fulfillment, Omnichannel, Retail, SFS, store, Uncategorized

SCApath practice lead, Zach Zalowitz, was previously asked to speak at an annual conference focused on Omnichannel on the topic of "Store Fulfillment: Top Five Common Pitfalls, and how to avoid them". The session was attended…

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The Pickup Imperative: BOPIS is no longer a “nice to have”

BY Zach Zalowitz . 29 June 2018 . ecommerce, Omnichannel, Retail, Retail Omni Channel, supply chain, Uncategorized

Every week I see articles come out about the “end of retail” or “retail apocalypse”, but with so many articles focusing on the importance of the customer in-store experience, we still continue to see retailers lack…

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Store Inventory: Selling a Possibility

BY Zach Zalowitz . 11 May 2017 . customer experience, Omnichannel, Retail Omni Channel, Uncategorized

Omnichannel initiatives over the last five years have seen a dramatic uptick in the number of store fulfillment projects to fuel cross-channel commerce. This was apparent at Aptos' annual user conference in Florida during the last week…

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How to Make Omnichannel Profitable

BY Zach Zalowitz . 10 November 2016 . Omnichannel

The last five years has seen a proliferation of leading retailers prioritizing store fulfillment initiatives such as pickup-in-store (BOPIS) and ship-from-store (BOSS). These two fulfillment models have gained traction recently as part of a broader Omnichannel…

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Debunked: The 3 Myths of TMS Implementation

BY Tony Wayda . 7 July 2016 . Omnichannel, TMS, Transportation

There is a lot of talk about transportation and its importance to omnichannel and global supply chains in general.  There are also a lot of myths and misconceptions about implementing and utilizing a TMS.  We have…

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Omnichannel ‘Bogus Solution’: Where’s my ROI?

BY Zach Zalowitz . 17 June 2016 . Logistics, Omnichannel, Uncategorized

With the rise of Order Management Systems in the last decade and a half, calculating ROI for the project is sometimes hard to quantify. Unlike other projects for Warehouse and Transportation management, the expected return on…

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Why your Omni-Channel Strategy will fail without a TMS!

BY Tony Wayda . 19 January 2016 . ecommerce, Logistics, Omnichannel, Retail, Retail Omni Channel, supply chain, TMS, Transportation, Uncategorized

At the National Retail Federation (NRF) conference going on this week, I can assure you that the hot topic is e-commerce and omni-channel distribution.  The staggering growth of e-commerce and demands of digital consumers are wreaking…

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