We were asked to speak recently at Retail Value Chain Federation’s (RVCF) annual spring conference on the topic of “Store Fulfillment: Top Five Common Pitfalls, and how to avoid them”.
The session was attended by Lord & Taylor, Big Lots, J.C. Penney and Burlington Stores, to name a few.
As the hour-long conversation concluded, one thing was clear: There’s a lot to consider, both systems, process, and people to enable true “Omni-channel”, of which cross-channel fulfillment plays a huge role.
Below are the top five topics from the presentation, but the details of what to avoid and how to mitigate them is in the actual presentation.
- Organizational alignment
- Inconsistent Packaging & Materials Misses
- Inventory Protection Strategy
- Store Incentives (critical)
- Rigid Implementation Methodology
Click here to get a copy of the presentation.
