The case for a more integrated Omni-channel System Landscape

Over the past decade, leading retailers have become increasingly more focused on their customers’ desire to see available store inventory. A 2015 Forrester research report quantifies it, showing that an overwhelming 89% of consumers expect this visibility when purchasing on their website. This functionality on a retailer’s website is critical to both drive foot-traffic to the store, and specifically to … Continue reading The case for a more integrated Omni-channel System Landscape