SCApath implements solutions that enable Omni-Channel business strategies with careful consideration of organizational capacity, existing process and IT infrastructure, and value priorities.
fter companies determine where they want to go and why they want to go there, the question becomes how to execute? Focusing exclusively on solutions that meet long-term objectives increases implementation risk and timeline, while only implementing short-term solutions risks not achieving long-term goals. It is critical to understand those trade-offs within the framework of a long-term Omni-Channel supply chain strategy in order to make functional and technical implementation decisions.
Our approach is heavily dependent on our Industry, Order Channel, Functional, and Technology expertise matching the Client environment to achieve targeted implementation risk and performance profiles. We use this expertise to right-size timelines, reduce cost, increase post go live KPI’s, make the best use of the client’s limited resources, and balance vendor dependence.
Key Services Delivered: Define Current Capabilities, Define the Future State, GAP Analysis, Solution Alternatives, ROI Analysis, Business Solution Roadmap
Key Services Delivered: Solution Requirements, Key Business Scenarios, RFI/RFP Demos, References, Contract Negotiation, System Selection
Key Services Delivered: Budgeting, RACI Resource Planning, Phasing, Change Mgmt Planning, Risk Assessment, Contingency Planning, Project Governance
Key Services Delivered: Project Management, Change Management, Design, Integration, Environment Build/Configuration, Application Testing, Integrated Testing, Operations Testing, Training, Conversion, and Support
90% of customers expect a seamless experience from retailers across all purchasing channels
Companies with omni-channel customer engagement see a 10% year-over-year increase in annual revenue.
Buy Online, Pick-up in Store
50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store
Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers