What does Omni-channel commerce mean to the Food & Grocery industry?

SCApath helps producers, distributors, and retailers move their product from source to consumption efficiently, responsibly, and just-in-time.

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oday’s Food & Grocery supply chain is more dynamic than ever.  Product is sourced globally and locally, large box retailer’s increasingly put pressure on price, organic vs. traditional has increased labeling and processing requirements, regulatory burdens increase the need for track and trace, and expanding consumer education has increased demand for a wider variety of product.  Finally, cultural changes have pushed the need for greener, healthier, more sustainable food chains.

Our consulting solutions are capable of processing multiple product categories and sales channels in a single facility.  Our customers operate in a zero tolerance policy zone for out-of-date, out-of-favor, and out-of-stock.

Food & Grocery Challenges We Address:

  • local vs. global sourcing
  • promotions
  • damages/spoilage
  • recalls
  • cross-dock/flow-through
  • private label
  • VMI
  • vendor compliance

  • drop ship
  • private fleets
  • trailer cubing
  • standards/union/incentive pay
  • FDA regulations
  • sustainability & carbon impact
How it works
Here is our methodology to ensure the success of your omni-channel business solution.
01/ Business Case & Roadmap

Key Services Delivered: Define Current Capabilities, Define the Future State, GAP Analysis, Solution Alternatives, ROI Analysis, Business Solution Roadmap

02/ Requirements & System Selection

Key Services Delivered: Solution Requirements, Key Business Scenarios, RFI/RFP Demos, References, Contract Negotiation, System Selection

03/ Project Roadmap

Key Services Delivered: Budgeting, RACI Resource Planning, Phasing, Change Mgmt Planning, Risk Assessment, Contingency Planning, Project Governance

04/ Solution Implementation

Key Services Delivered: Project Management, Change Management, Design, Integration, Environment Build/Configuration, Application Testing, Integrated Testing, Operations Testing, Training, Conversion, and Support

FIND out how we make omni-channel HAPPEN!

SCApath has demonstrated a deep application expertise with a focus on effective and quality-driven results achieved through a shared collaborative work style with the customer team. Their efforts have led to a steady operating state post-go-live with our supply chain systems, improved throughput in our distribution operations, and overall initiative cost reduction. I strongly recommend considering SCApath for your supply chain transformation needs.
Ed Wong - COO Charlotte Russe
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ASK a proven omnichannel expert!

Omni-Channel By the Numbers
How Omni-Channel requirements are driving supply chain transformation.

Customer Experience

90% of customers expect a seamless experience from retailers across all purchasing channels

Increase Revenue

Companies with omni-channel customer engagement see a 10% year-over-year increase in annual revenue.

Buy Online, Pick-up in Store

50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store

Customer Retention

Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers