SCApath works with the most advanced EOMS technology solutions in the marketplace as well as more streamline solutions to meet each company’s unique supply chain needs.
nterprise Order Management Systems (EOMS) allow Omni-Channel consumer goods companies to optimize their business by aggregating inventory across all channels and sourcing the order for the least cost and right service level. EOMs allow maximum choice to the customer by increasing the availability of inventory as well as enabling a buy anywhere, ship from anywhere, receive anywhere, return anywhere work flow.
Today’s EOMs have evolved beyond just order orchestration to full multi-channel commerce execution platforms that also enable store pickup, store returns, call center operations, and global inventory visibility. Here are some of the EOMS capabilities we enable that help drive the customer centric supply chain:
Key Services Delivered: Define Current Capabilities, Define the Future State, GAP Analysis, Solution Alternatives, ROI Analysis, Business Solution Roadmap
Key Services Delivered: Solution Requirements, Key Business Scenarios, RFI/RFP Demos, References, Contract Negotiation, System Selection
Key Services Delivered: Budgeting, RACI Resource Planning, Phasing, Change Mgmt Planning, Risk Assessment, Contingency Planning, Project Governance
Key Services Delivered: Project Management, Change Management, Design, Integration, Environment Build/Configuration, Application Testing, Integrated Testing, Operations Testing, Training, Conversion, and Support
90% of customers expect a seamless experience from retailers across all purchasing channels
Companies with omni-channel customer engagement see a 10% year-over-year increase in annual revenue.
Buy Online, Pick-up in Store
50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store
Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers