How does Omni-Channel commerce impact the Consumer Goods industry?

SCApath works with consumer goods companies to eliminate waste in distribution and transportation while ensuring goods are on-time, in-stock, and compliant.

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onsumer goods make up over half of U.S. GDP and range from garden tools to cosmetics to lighting accessories. They are sold in specialty stores, big box retailers, on-line, overseas, and outlets most prominently.  Shippers typically sell through multiple channels with heterogeneous order requirements with significant product sourced internationally. These conditions create uncertainty and complexity which lead to imbalances in inventory, labor, and capacity.

We help customers examine their extended supply chain to reduce the ‘bull whip’ effect on safety stock by finding the right push/pull boundary for product categories. Our consultants combine ‘hands-on’ experience with the unique challenges of the consumer goods supply chain with best-fit operating practices and technology to deliver performance.

Consumer Goods Challenges We Address:

  • charge backs
  • routing compliance
  • vendor compliance
  • VAS
  • ship windows/cancel date
  • common inventory
  • VMI
  • SKU proliferation
  • geographic dispersion

  • push vs. pull inventory strategy
  • kitting
  • sundry order profiles
  • # of suppliers
  • order frequency
  • handling attributes
  • seasonality
  • lot tracking
  • RFID
  • sustainability & carbon impact
How it works
Here is our methodology to ensure the success of your omni-channel business solution.
01/ Business Case & Roadmap

Key Services Delivered: Define Current Capabilities, Define the Future State, GAP Analysis, Solution Alternatives, ROI Analysis, Business Solution Roadmap

02/ Requirements & System Selection

Key Services Delivered: Solution Requirements, Key Business Scenarios, RFI/RFP Demos, References, Contract Negotiation, System Selection

03/ Project Roadmap

Key Services Delivered: Budgeting, RACI Resource Planning, Phasing, Change Mgmt Planning, Risk Assessment, Contingency Planning, Project Governance

04/ Solution Implementation

Key Services Delivered: Project Management, Change Management, Design, Integration, Environment Build/Configuration, Application Testing, Integrated Testing, Operations Testing, Training, Conversion, and Support

FIND out how we make omni-channel HAPPEN!

SCApath has demonstrated a deep application expertise with a focus on effective and quality-driven results achieved through a shared collaborative work style with the customer team. Their efforts have led to a steady operating state post-go-live with our supply chain systems, improved throughput in our distribution operations, and overall initiative cost reduction. I strongly recommend considering SCApath for your supply chain transformation needs.
Ed Wong - COO Charlotte Russe
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Omni-Channel By the Numbers
How Omni-Channel requirements are driving supply chain transformation.

Customer Experience

90% of customers expect a seamless experience from retailers across all purchasing channels

Increase Revenue

Companies with omni-channel customer engagement see a 10% year-over-year increase in annual revenue.

Buy Online, Pick-up in Store

50% of Consumers Expect to Buy Online and Be Able Pick Up In-Store

Customer Retention

Retailers with extremely strong omni-channel customer engagement retain on average 89% of their customers