The Pickup Imperative: BOPIS is no longer a “nice to have”

BY Zach Zalowitz . 29 June 2018 . ecommerce, Omnichannel, Retail, Retail Omni Channel, supply chain, Uncategorized

Every week I see articles come out about the “end of retail” or “retail apocalypse”, but with so many articles focusing on the importance of the customer in-store experience, we still continue to see retailers lack…

0

Share

More

Store Inventory: Selling a Possibility

BY Zach Zalowitz . 11 May 2017 . customer experience, Omnichannel, Retail Omni Channel, Uncategorized

Omnichannel initiatives over the last five years have seen a dramatic uptick in the number of store fulfillment projects to fuel cross-channel commerce. This was apparent at Aptos' annual user conference in Florida during the last week…

0

Share

More

Change Management Methodology for Omni-Channel Tranformations

BY Zach Zalowitz . 17 July 2016 . ecommerce, Omnichannel, Retail Omni Channel, Uncategorized

Why is change so hard? I've been fortunate in my career to have exposure to a number of transformative IT projects over the last decade for numerous apparel retailers, and I constantly run into this as…

0

Share

More

Part 3:Omni-channel Flexible Store Fulfillment Series

BY Anurag Rohatgi . 1 February 2016 . Retail Omni Channel, Uncategorized

Omni-channel Implementation Lessons Learned Change has to be adopted at the grass root level By grass root, we means folks who are working in the stores and making difference as to how your customers are serviced…

0

Share

More

Why your Omni-Channel Strategy will fail without a TMS!

BY Tony Wayda . 19 January 2016 . ecommerce, Logistics, Omnichannel, Retail, Retail Omni Channel, supply chain, TMS, Transportation, Uncategorized

At the National Retail Federation (NRF) conference going on this week, I can assure you that the hot topic is e-commerce and omni-channel distribution.  The staggering growth of e-commerce and demands of digital consumers are wreaking…

0

Share

More

SCA in CIO Review: Omnichannel Insights

BY Evan McCaig . 2 January 2016 . Retail Omni Channel

OMNI-CHANNEL is a BUZZWORD, a COMPETITIVE ADVANTAGE, an IT CHALLENGE, and YOUR CUSTOMER’S EXPECTATION.  (Click Here to see the article on CIO Review) It’s the path our clients are taking to unlock previously unfulfilled demand while providing…

0

Share

More

Part 1:Omni-channel Flexible Store Fulfillment Series

BY Zach Zalowitz . 1 January 2016 . Retail Omni Channel

“Building out our internal capabilities using an Omni-channel lens will help improve everything we do for the customer” – American Eagle, on their “ship from store” program “53 Percent of millennials say their favorite retailers offer…

0

Share

More

Part 3: The House TMS Built!

BY Tony Wayda . 9 December 2015 . ecommerce, Logistics, Omnichannel, Retail, Retail Omni Channel, supply chain, TMS, Transportation

The House TMS Built! A trilogy by Tony Wayda Implementing a TMS is much like building a house.  In the first blog, we discussed the design and planning process as it relates to TMS.  In the…

0

Share

More

SCApath and New Course LLC Announce Merger

BY Evan McCaig . 16 November 2015 . Retail Omni Channel, supply chain

Leading Omni-Channel Consultancy Merges with New Course to Broaden Expertise DENVER, CO. – November 12, 2015 – SCApath, a leading consulting firm that specializes in designing and implementing supply chain solutions that enable omni-channel commerce, today…

0

Share

More

Building the Strategic Omni-Channel Team of Leaders

BY John Sidell . 13 November 2015 . Retail Omni Channel, supply chain

I am extremely excited to be merging the resources of my company, New Course LLC, with the seasoned professionals at SCApath. They are expert supply chain consultants from top to bottom, who deliver efficient implementations of…

0

Share

More