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Getting Started with Omni Channel

BY . 23 May 2014 . Uncategorized

Any organization, planning to go down the omni-channel path, faces over-arching questions such as Where to start from? What do our customers expect?   What type of omni-channel organization are we? The following four step process…

Top 20 Omni Channel Best Practices

BY . 23 May 2014 . Uncategorized

Align everyone in the organization – financially, expectations wise, structurally. Agree (from top to bottom) on what you want to do. Omni-channel is not a Supply chain or Store or Ecommerce project, it’s an enterprise level…